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Authored By

Matthew Sutton

Abstract

This article is a walkthrough on how to install OpticsViewer and use your license on a new computer. It provides step by step instructions on how to install OpticsViewer for the first time. It explains different types of licenses supported by OpticsViewer and how to apply them on your computer. It also includes some useful tips to resolve installation and licensing issues.

Contents


This article describes how to navigate the installation process for OpticsViewer. It also contains links to dedicated troubleshooting articles.

If you are the license adminstrator and configuring and activating an OpticsViewer license server for the first time, see How to configure the keyserver and clients for an OpticsViewer network license

Before you begin

If you are the license adminstrator and configuring and activating an OpticsViewer license server for the first time, see How to configure the keyserver and clients for an OpticsViewer network license instead. Otherwise if you are an end user that just needs to run OpticsViewer on your machine, continue below. 

  1. Verify your organization has purchased a current OpticsViewer license. This is normally installed on a server so it will be accessible to all who need it. 
  2. Verify your computer meets the system requirements as described on the OpticsViiewer download page below. Basically be sure to install on a 64-bit version of Windows 7 Service Pack 1 or newer version of Windows.
  3. Make sure you have administrative privileges to install software on your workstation.
  4. Download the software. Current and previous versions of the software are available on the OpticsViewer downloads page.

 

Installing OpticsViewer

Double click the OpticsViewer installer file. A Setup Wizard will then open, guiding you through the installation. The End User License Agreement screen will then appear. Read over the terms of the license agreement. If you agree with the terms, select I accept the agreement and then click Next to continue. 

 

License_Agreement

 

You will then see a screen reminding you to close any open instances of OpticsViewer or the manual. After doing this, press Next to proceed.

Information

 

You will then be prompted for the installation location. By default, OpticsViewer will install to C:\Program Files\Zemax OpticsViewer, but you can specify the location or folder name of your choice. Click Next to proceed.

 

Select Location

 

Similarly, you can specify the Start Menu folder. Click Next to proceed.

 

Start_Menu_Folder

 

You can then choose to add a desktop icon or quick launch icon. Click Next to proceed.

 

Select_Additional_Tasks

 

The next screen brings up a summary of the installation.
 

Ready_to_Install

 

Click Install to continue. You'll then see a dialogue notifying you that the installation is progressing.

 

Installing

 

Once the prerequisites have installed, you will be returned to the OpticsViewer installer. Click Next to continue.

 

Information

 

The installer will then show the completion screen. There is an option to launch OpticsViewer. If checked, Clicking Finish will also start OpticsViewer.

 

Completing_the_Installation

 

 

Opening OpticsViewer

The first time you launch OpticsViewer, ​the splash screen will show briefly. You'll then be notified that OpticsViewer needs to copy some files to your data folder. If you have not changed the data folder location within a previously installed release of OpticsViewer, these files are copied to your Windows account's Documents\zemax folder. These files include all the sample lens files and catalogs that come with OpticsViewer. Click OK.

 

After the files are copied, OpticsViewer will launch. If your license is already configured,it will launch successfully as pictured below. If it lands in the Zemax License Manager instead and asks to activate a new license, move to the Configuring your OpticsViewer License section. If OpticsViewer crashes or gives an error message, please read the Troubleshooting section below.
 

KA-01856_11_Finish_the_Installation

Configuring your OpticsViewer license

OpticsViewer is intended for groups of users and uses of network licenses. Network licenses are hosted on a network server machine, although if you are the only user you can activate the license on your personal computer. The license seats can be used on different OpticsViewer client machines throughout the network up to the maximum number of seats purchased. Most often these license types will automatically appear in the Zemax License Manager if you are connected to your organization's network. If not, here is additional information to configure the license on your client machine.

If it is not already open, launch the Zemax License Manager from Start...Zemax OpticsViewer..Zemax License Manager. Check the View License tab. 

 

Troubleshooting

What to do if OpticsViewer will not launch

If OpticsViewer generates a crash, error message, or nothing happens at all (no error), please see "Troubleshooting your OpticsViewer installation". 

Cannot find Zemax key or license

 

Zemax_Error_Message

If you either cannot see the OpticsViewer license on the View License page in Zemax License Manager, or can see it but OpticsViewer still will not launch, check out How to troubleshoot OpticsViewer softkey license issues